Before you come
A little planning helps you enjoy the day. Find details on timing, transport, and the natural terrain below. Tell us about your group’s ages and comfort with swimming or cycling, and we’ll help you choose.
Why is it called Los 7 Cenotes if the experience visits two?
Los 7 Cenotes takes its name from the land and the cenotes that shape it. Today’s experience brings you into two of its most remarkable environments: the open, crystalline waters of Mariposa Azul and the hidden underground world of El Inframundo. Together, they reveal two completely different sides of the reserve.
What is Los 7 Cenotes?
Los 7 Cenotes is a private reserve at Hacienda San Gerónimo, around 1.5 hours from Mérida. Our guided tours explore a jungle route and two contrasting cenotes: Mariposa Azul and El Inframundo. We welcome no more than two groups a day, by reservation only. Choose a private tour for activities and dining reserved for your group, or join a shared experience.
How do I choose an experience?
You don’t need to choose before contacting us. For a private full day, start with Azul Profundo or Reflejo Mágico. Both reserve the cenote activities and dining for your group, although other guests may be elsewhere on the hacienda. Shared experiences offer half-day and full-day options with other guests. Send us your preferred date, group size, and any questions; we’ll recommend a fit and explain the price and availability.
How long does the experience last?
Half-day experiences usually run from 10 AM to around 2 PM. Full-day experiences normally finish between 4 and 5 PM; most begin at 10 AM, while Azul Profundo begins at 11 AM. We confirm your exact arrival time with your reservation.
How far is it from Mérida?
The drive takes approximately 1.5 hours. Transportation is not included. You can drive yourself using the directions provided after booking, or ask us to arrange transportation for an additional fee.
What's included in the price?
Every experience includes bilingual guides, flotation vests, purified water, basic first aid, and guided access to both cenotes. Most include bicycles and helmets; the walking experiences do not. Full-day options include a traditional Yucatecan meal. Drinks and sensory moments vary by experience.
What is not included?
Transportation, breakfast, gratuities and VAT are not included in the displayed price. The 18-metre jump is included only with Reflejo Mágico and depends on weather and safe operating conditions.
Is it suitable for children or non-swimmers?
Most experiences are designed for guests ages 8-65. Flotation vests are provided, and guides enter the water with you. Swimming, cycling, and jumping are optional, but following the guides' safety instructions is required. The underground cenote is completely dark, with the guide carrying the flashlight. Children aged seven or younger who do not participate must remain with an adult from your group. Tell us about everyone coming so we can recommend the safest fit.
What if someone does not want to cycle?
If someone in your group doesn't want to ride a bicycle, that's fine. They can travel between the cenotes in the support vehicle or follow by car, and we also have experiences without bicycles. If you do cycle, the maximum rider weight is 110 kg and maximum height is 1.80 metres.
What if it rains?
Experiences continue in sunshine, cloud, and light rain. Activities are suspended when hurricane or cyclone alerts are active or electrical storms make conditions unsafe.
How do reservation and payment work?
For standard dates, a 50% deposit confirms the reservation, with the remaining balance due seven days before your visit. Reservations made within 48 hours require full payment. Easter, July, August, December, and January must be booked at least 30 days ahead and paid in full. December 25 and January 1 are charged at twice the standard rate. Confirmed payments are non-refundable. We accept bank transfers and PayPal.
Can I visit without a reservation?
No. Visits must be reserved in advance because the experience is prepared before your group arrives. The property is not open as a general public swimming attraction.